Adding and editing the Service group

1. Log into Your SportID account and choose service provider's view. Click on "Sales & Services" -- "Service groups" in the menu. Click on "Add new service group".

2. Add the service group name (for example Swimming - it includes service tickets like Pool 1x access, 10x access tickets and 1x ticket for elderly people etc.) 

Please choose the category from the list in the end of the article. According to that You either can or cannot activate the tax exemption button. If the category chosen is tax exempt but You are not able to activate the button then please let us know on our e-mail

3. When adding the service group please make sure if You have to pay the Value Added Tax (VAT) or not. If You do not pay the tax then please choose the VAT 0% and if You do, then 20%. 

4. Service group description box is the only place You can give more information about the services sold in that category. Please describe the services themselves and how these are provided. If You are selling the tickets in the system, then please add Your e-mail, where to reach if customers have bought tickets. It is necessary because You won't receive customer's personal information and the customers need to contact You themselves in order to use the tickets and You to get the profit. 

We recommend an easy statement: After purchasing the ticket please send Your ticket number on: *Your e-mail address*

5. If You want to sell the tickets in the system then please read the description of the button named "Prior registration required" and activate if suitable.

Adding and editing Services

1. Log into Your SportID account and choose service provider's view. Click on "Sales & Services" -- "Services" in the menu. Click on "Add new service".

2. Fill in the service name gap.

3. Regular price is the main price You are selling it and if You would like to sell the service with special price in the system then fill in also the "SportID price" and the service will be sold with that price. 

4. If You choose the Service group then the service will have the same settings that the group has (category, tax exemption, VAT and description).

5. If You want the ticket to be on sale and available then activate the "Clients can find the service from the SportID system". If that would be inactive then You could see the service in the table in Your view, b

ut customers won't see it and won't be able to buy it. 

If You have seasonal service then it is good to make the service findable on certain time period. We would recommend You to end selling tickets a bit before the end of the season so customers would have enough time to contact You and have time to actually use the ticket for the services.

6. In order to make the tickets available for buying from the SportID system it is necessary to activate the button "Service can be purchased from the SportID system". If You don't activate that button then You can only sell the tickets by yourself from the cashier. Make sure You identify the person, they have to provide identification document (ID card, driver's license, passport etc). 

Please choose the Number of days when the ticket is active according to Your service provider's package/plan. It is the time period when the customer can use the ticket and You have to activate the ticket in that time period. Number of days will be calculated on each individual ticket purchase. 

Don't fill in Valid until gap if You add the number of days. Valid until date is the day when the ticket will expire, doesn't matter when it is bought.

Service groups' categories explained:

Trainings*: all services that promote the movement

Events*: public sport events

Rehabilitation**: massages, spa services, water park, sauna

Training and nutritional consulting: exercise and nutrition plans

Sporting goods: sports goods, sports nutrition

Medical services**: health examinations, analyzes, studies, dentistry, the clinical psychologist

Insurance*: payments for medical insurance

Other: beauty services

* - services are tax free

** - tax free are only services that are provided by rehabilitation therapist, physiotherapist, occupational therapist, clinical speech therapist or clinical psychologist entered in the state register of health care professionals or holding a corresponding professional certificate