How can I use my money that's on my SportID account?
Sports compensations can be used at service providers whose services are compensated for you.  Compensated services are marked with corresponding label: a...
Thu, 28 Jun, 2018 at 10:30 AM
How do checks pay off?
Checks pay off works only if your company has marked "add checks" in your compensation plan available. You can add checks while clicking "...
Wed, 28 Nov, 2018 at 2:26 PM
Where can I see what categories are compensated for me?
To know what categories are compensated for you, move your cursor to "Supported categories" line. Little window will open and show you informatio...
Thu, 28 Jun, 2018 at 2:36 PM
When does SportID charge my account?
1. Online-service provider: money will be charged immediately when you purchase a ticket or when service provider marks the ticket as used.  2. Offline-...
Wed, 4 Jul, 2018 at 11:08 AM
Why I can't purchase all services from SportID?
Service providers can choose, whether you can buy the ticket online or you have to buy it on the spot. a. If service doesn't have  button, then y...
Thu, 28 Jun, 2018 at 11:30 AM
I'm added to the company SportID group, but the company's balance is 0€. What to do?
Credit will not be automatically added to your account if the company adds you to the group in the middle of the month. Company account administrator has to...
Wed, 4 Jul, 2018 at 11:10 AM
How can I add money to my personal account?
1. Click the button  under your profile. 2. You can add the appropriate amount and accomplish payment according to your bank. a. PS! After adding mon...
Mon, 9 Jul, 2018 at 12:00 PM
How to recognise services with tax exemption in the SportID system?
In order to see which of the services are compensated for you by your employer, we've added a label in the corner of each service. The label looks like...
Thu, 5 Jul, 2018 at 1:19 PM
How can I delete my account?
An account can only be deleted by SportID. Please send an email to if you wish to delete your account.
Tue, 3 Jul, 2018 at 4:13 PM
What if the desired service provider is not on the list?
Send an email with a service provider name to If the negotiations with the service provider are successful, we will add your desired servic...
Thu, 28 Jun, 2018 at 3:20 PM