Selling services

How to use the SportID cashier system?
Cashier system 1. Log in to the SportID system. 2. Choose a role in the system (service provider account). 3. The cashier button can be...
Tue, 5 Nov, 2019 at 10:13 AM
Why I won't receive the personal information of the customer and can I get to know who bought the ticket?
SportID believes it is important to protect our users' privacy and handle data with care.  Therefore service providers won't be receiving letters...
Tue, 5 Nov, 2019 at 12:02 PM
Where can I see the history of services sold?
1. Log in to the SportID system.   2. Choose a role in the system (service provider account).  3. The transaction will be displayed at "Finance...
Tue, 5 Nov, 2019 at 10:49 AM
What does it mean if the service is only partly compensated?
If some of the services are be displayed in yellow color in the cashier then it means that the customer is not able to pay for the entire amount with SportI...
Tue, 5 Nov, 2019 at 12:47 PM
What can I do if I make a mistake in using cashier system?
If any of these happened: You sold customer ticket of wrong service, You sold the ticket to wrong customer, the sale happened multiple times and custome...
Tue, 5 Nov, 2019 at 10:24 AM
It is not possible to sell a service. What can be the reason?
It's not possible to sell a service, what can be the reasons? Please check if the customer's name and personal identification code would match. ...
Tue, 5 Nov, 2019 at 1:36 PM
Can I make changes in the transactions that are already been made?
SportID can make changes only during the current month. Changes cannot be made in the previous month because the invoices have been generated for the empl...
Tue, 5 Nov, 2019 at 2:29 PM
I am not sure if the sale was successful. What can I do to check that?
If You have completed the sale or activated the ticket and You feel like something might have been wrong then You can always check the transactions from the...
Tue, 5 Nov, 2019 at 10:43 AM
How can I enter the amount if the customer has to pay special/different price?
If customer has to pay special price (some kind of agreement etc) then You can change the amount (bigger or smaller) that has to be charged in the bottom S...
Tue, 5 Nov, 2019 at 3:02 PM